Privacy Policy for Palmist Pradyot
Last Updated: April 2024
Introduction
At Palmist Pradyot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, services, or products.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, phone number, and email address
- Date of birth and birth details (for astrological purposes)
- Consultation booking information
- Payment information (processed securely through third-party payment gateways)
- Communication records (WhatsApp messages, emails, call logs)
- Hand photos or descriptions (for palmistry analysis)
- Feedback and testimonials
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our website
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To provide palmistry consultations and related services
- Booking Management: To schedule appointments and manage consultations
- Communication: To respond to your inquiries and send service-related information
- Payment Processing: To process payments for services and products
- Personalization: To tailor our services to your specific needs
- Improvement: To improve our services and website functionality
- Legal Compliance: To comply with legal obligations and protect our rights
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations (payment processors, email services, etc.)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Safety and Security: To protect our rights, property, or safety, or that of our users or the public
Data Security
We implement appropriate security measures to protect your personal information:
- Secure servers and encryption for data transmission
- Access controls and authentication systems
- Regular security audits and updates
- Staff training on data protection practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Consultation records: 5 years from the date of service
- Payment records: 7 years as required by financial regulations
- Communication records: 3 years from the last interaction
- Website analytics data: 2 years
After the retention period, we securely delete or anonymize your personal information.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
Cookies and Tracking
Our website uses cookies and similar tracking technologies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to personalize and display relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
International Data Transfers
Your personal information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Displaying prominent notices on our website
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: contact@pradyotpp.com
- Phone: (+91)-705-793-1115
- Address: Pune, India
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Pune, India.